Where is your FOCUS?
Come check out our new location.
St.George | Hurricane
Come take a look at our beautiful new office on River Road. We've worked tirelessly to create a facility that would allow us to give our patients the best eye care experience of their lives. We make it our mission to WOW each of our patients! Please call or come in to meet our award winning staff and office.
Q: What is your replacement policy against scratches or breakages?A: We have a wonderful replacement policy in force. If your frames or lenses should break within one year there is a manufacturers defect warranty on frames & lenses @100% Also a "no fault warranty" whereas if you should break them, child breaks them, dog chews on them etc then you would pay 25% out of pocket to replace them & we would cover the other 75% of the cost for you. Scratches, however, are not a warranty issue. Scratch coating is a only a preventative measure, but we do teach you how to personally prevent them further.
A: Are you accepting new patients?Q:We welcome all new patients & appreciate you choosing us.
Q: Can you bill my insurance?A: Focus Eye Center can bill most insurances, what insurance do you have? So we can check on it & have the information ready for you.
Q: Are there any discounts for multiple pairs or family discounts?A: Discounts are rewarded on multiple pairs of equal or lesser value at 35% off. Although there isn't a family discount in place at this time, we have many other ways to help make your eyewear affordable, including financing to those that qualify.
Q: Why do we dilate the eyes?A: The partial dilation that we do helps to relax one of the muscles in the eyes, which not only aids the doctor when he's looking into the health of the eyes but also gives us a more accurate prescription.
Q: Will the doctor check for Glaucoma (and other eye conditions)?A: Our doctors always check for any eye conditions and we treat most eye conditions here at our office. They do very thorough exams and we have additional equipment that aids in monitoring these conditions on a microscopic level.
Q: What can you see in my Fundus photo (retinal image)?A: The doctor will be more than happy to go over every aspect of the image screening.
Q: Why am I paying for a fitting fee when I have been wearing contacts for years?A: The fit fee pays for the CL RX and any follow up needed if the RX isn't quite what you wanted.
Q: How many doctors are there here?A: We have two Doctors who see patients here.
Q: What doctor will I be seeing today?A: We currently have two very capable doctors on staff, Dr. Hammons and Dr. Lofgran. You are guaranteed to see one of the two.
Q: What does my insurance cover?A: Our billing department will take care it, once you are done seeing doctor our opticians will inform you what benefits are available.
Q: Why do have you dilate my eyesA: The doctor needs to check the overall health of your eyes and make sure everything is doing well.
Q: Why do you need to know what medication I take?A: The doctor needs to know because sometimes long term medication can affect your vision.
Q: What age should I bring my child in for an exam?A: It is recommended that you bring in your child as early as age one to ensure the developmental health of their eyes.
© 2015 Focus Eye Center